Frequently Asked Questions
Everything you need to know about our rugged apparel and services.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
How do I ensure I am ordering the correct size?
We provide a detailed size guide on every product page. Since workwear often has a more generous fit for mobility, we recommend measuring your favorite garment and comparing it to our chart.
What is your return policy for worn items?
We accept returns on all items in original, unwashed condition with tags attached within 30 days of purchase. For hygiene and safety reasons, items that have been worn on a job site cannot be returned.
Are your work boots covered by a warranty?
Yes, all Bad Workwear footwear comes with a 6-month manufacturer warranty against structural defects. This does not cover standard wear and tear or misuse.
Do you offer bulk discounts for trade businesses?
Absolutely. We offer competitive tiered pricing for bulk orders and corporate outfitting. Please contact our sales team through the 'Pro Inquiries' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna, allowing you to gear up now and pay later.